Shipping Policy

Orders to Switzerland, Norway, San Marino, and Liechtenstein

We ship orders to Switzerland, Norway, San Marino, and Liechtenstein with care, but please be aware of important tax, customs, and return policies that apply to these countries.

Taxes, Duties, Import VAT, and Local Import Charges

For all shipments to Switzerland, Norway, San Marino, and Liechtenstein, the recipient is responsible for paying any applicable customs duties, import VAT (value-added tax), import tariffs, and other local customs clearance fees required by the destination country’s customs authorities. These charges are not included in the product price or shipping fees and must be paid directly to your local customs office before delivery can be completed.

These fees vary based on the type and declared value of the goods imported. Understanding these import taxes and border fees in advance can help you avoid unexpected expenses and prevent delivery delays.

Return Policy and Responsibility for Shipping Costs

If your order is refused, returned, or marked undeliverable due to unpaid customs fees, incorrect shipping information, or refusal to accept the package, the buyer will be responsible for all return shipping costs, including international return fees, courier charges, handling fees, and any additional customs processing costs.

How to Avoid Delays and Extra Fees When Shipping to Switzerland, Norway, San Marino, and Liechtenstein

To prevent delivery delays, unexpected costs, or shipment refusal, please make sure your shipping address, contact details, and order information are accurate before placing your order. We strongly recommend checking the latest import regulations, tax requirements, and customs policies for Switzerland, Norway, San Marino, and Liechtenstein prior to purchase.

By placing an order with us, you acknowledge and accept responsibility for all applicable customs duties, import VAT, local import charges, and return shipping fees associated with shipments to these countries.

Final Reminder Before You Purchase

Before completing your purchase, please take a moment to review your country’s specific customs and import policies. This simple step helps ensure a smooth, cost-effective delivery experience without surprises.

FAQ – Taxes, Duties, and Returns for Switzerland, Norway, San Marino, and Liechtenstein

Q1: Do I have to pay customs fees when ordering to Switzerland, Norway, San Marino, or Liechtenstein?
A: Yes. For all orders shipped to Switzerland, Norway, San Marino, and Liechtenstein, the recipient is responsible for paying any applicable customs duties, import VAT, and other local import charges. These fees are not included in the product price or shipping cost and must be paid directly to your local customs office before delivery.

Q2: Who covers import VAT and local taxes for deliveries to Switzerland, Norway, San Marino, and Liechtenstein?
A: All import VAT, customs duties, and local taxes are the sole responsibility of the buyer. These charges are determined by the respective customs authorities and vary by country. Please check your local import regulations before placing your order.

Q3: What happens if I refuse to pay customs fees for my order to Switzerland, Norway, San Marino, or Liechtenstein?
A: If you refuse to pay the required customs fees, your order may be returned or marked as undeliverable. In such cases, the buyer will be responsible for all return shipping costs, including courier fees, handling charges, and any additional customs processing fees.

Q4: How can I avoid delays or extra costs when shipping to Switzerland, Norway, San Marino, or Liechtenstein?
A: To avoid delays or additional costs, ensure that your shipping address, contact details, and order information are accurate before purchase. We also recommend checking the latest import regulations and tax requirements for Switzerland, Norway, San Marino, and Liechtenstein.